We've got great news to share with schools using our Blackbaud Enrollment Management System™ (formerly onBoard®): The early adopter program for Admissions Scheduling is complete, and the new features have proven to boost efficiency for admission officers, as well as make the overall application process easier for parents.
“The scheduling enhancement to Blackbaud Enrollment Management System is a huge step forward!" said Charlie Lytle, director of admissions at Archbishop Moeller High School. "We love the improved productivity we receive in our office with viewing participant/hosts class schedules to ensure we have the right Moeller student to spend the day with our guest."
The success of these enhancements has us ready to announce the full rollout plan for all Blackbaud Enrollment Management System schools. To minimize disruption for current schools in the middle of admission season, we are going to release Admissions Scheduling in two phases:
- Phase 1 on 3/7/18 for new/implementing Blackbaud Enrollment Management System schools.
- Phase 2 on 5/2/18 for current Blackbaud Enrollment Management System schools; complete this early install request form if your school would like access before May 2.
What's included in the Admissions Scheduling release?
The most exciting component of this enhancement is support for self-scheduling. When this optional feature is enabled, parents of candidates can self-select dates and times for interviews and tours based on the openings made available by the school in the Admissions Progress checklist.
The self-scheduling feature significantly reduces the time investment for prospective families and admission officers alike—both in the initial scheduling and the auto-generated confirmation and reminder emails that ensure candidate families know where they need to be and when.
By offloading some of the administrative burdens of managing scheduling logistics, admissions staff can put more focus on high-value interactions with candidate families. For the team at Archbishop Moeller, they're already thinking of new ways they can use Admission Scheduling to improve their application experience.
"We are strategizing how to further maximize the visit agenda," Lytle said, "so that everyone involved knows who needs to see the candidate family (coaches, teachers, programs, classes) and when they will see them—all important elements to help us "win" the candidate on their visit.
"We also like the feature where we still control the visit request. And most importantly, this update makes us even more easy to do business with as parents can request the date 24/7. Great job Blackbaud Enrollment System Team!"
If your school isn't ready to allow families to self-schedule, we think you’ll find value in the other admin improvements. Learn more from our March 7th webinar recording:
About the AuthorMore Content by Jackie Christensen