Tip Sheets

The Parent Experience Journey Map

Blackbaud K12 Tip Sheets

Issue link: https://k12hub.blackbaud.com/i/686604

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k12.blackbaud.com DISCOVERY/ RECRUITMENT ONBOARDING SCHOOL LIFE/RETENTION STAYING CONNECTED First Contact Orientation Key Moments • Events/Ceremonies/Assemblies • Parent/Teacher Conferences • Problem Resolution Graduation Personal Contact Mentoring Communication Milestones/ Life Cycle Events Validation Tuition/Business Office Front Office Contact Decision Support Early Educational Contact Student Progress Celebrating Successes Use these rows to customize the Parent Experience Journey Map for your school.

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