Tip Sheets

10 Tips for Upgrading to Blackbaud’s Education Management Solutions

Blackbaud K12 Tip Sheets

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800.443.9441 | solutions@blackbaud.com | www.blackbaud.com March 2021 1 1 Announce changes early and often. Remind folks that the upgrade will ultimately make their experience a better one. Share this message ASAP through multiple communication channels. 2 Put yourself in their shoes. Consider what most people ask when you announce a software change: What's in it for me? Keep your finger on the pulse of your users, their roles, and what their experience with Blackbaud's education management solutions will be like. Then you can develop plans to help them transition faster. 3 Budget smart. Sure, you're budgeting for the costs of the upgrade. But have you considered an investment in additional staff, training materials, and incentives to move the process along smoothly? Our experience has shown that incentives motivate teachers and staff to go beyond required training and devote more time to learning the software. Sanford School is a private, co-ed, college prep day school for pre-kindergarten through grade 12, located in Hockessin, Delaware. The school provides a caring and supportive environment for students who are challenged to achieve excellence in academics, athletics, and the arts. When the Sanford School completed their upgrade to Blackbaud's education management solutions, Cheryl Fleming, director of communications and marketing at the school, shared with us her strategy for navigating the transition and what helped her team be successful. In this tip sheet we'll share her top 10 tips, from communicating change to training staff, for other schools considering an upgrade to Blackbaud's education management solutions: TIP SHEET Straight from the Sanford School: 10 Tips for Upgrading to Blackbaud's Education Management Solutions

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