Making a technology change, particularly one as important as managing the financial relationship with your families, often raises important questions about what to expect and the benefits to be realized. This tip sheet presents three key benefits customers typically see when making the transition from Blackbaud Student Billing to Blackbaud Tuition Management™. At its core, Blackbaud Tuition Management allows you to consolidate billing and payments into a subsidiary ledger for your business office, while giving your families a variety of ways to pay tuition and fees. This means no more double data entry for you, and your families get a modern, online user experience. The top three benefits our customers share with us after making the switch to Blackbaud Tuition Management are the enhancements to their parent experience, business office efficiency, and a modern, secure cloud platform.
Key Benefits of Blackbaud Tuition Management:
1. Enhanced family experience.
A modern, online parent portal provides families visibility to itemized expenses and the ability to conveniently submit payments, reducing delinquencies and billing questions to our office. The modern experience boosts parents’ confidence in the school and saves administrator’s time.
- Online, mobile-friendly payment portal: Allows parents to view account information, update information, and set up or modify payments.
- Multiple payment options: Gives families the ability to pay via ACH, credit card, wire, or check.
- Online storefront: Allows families and others to submit payments for non-tuition items, such as before/after school, yearbooks and apparel, events, and charitable donations.
- Visibility to itemized expenses: Shows detailed, itemized expenses to provide greater clarity, transparency, and faster payments.
2. Business office efficiency.
- Blackbaud Tuition Management allows you to consolidate billing and payments into a subsidiary ledger for your business office. Originally designed by school administrators who grew tired of staying on top of families prone to missed payments, our system successfully reduces delinquencies and manual data entry for schools.
- Integration with Blackbaud Enrollment ManagementTM, Blackbaud Financial Edge NXTTM, and Blackbaud Financial Aid ManagementTM delivers an end-to-end, paperless contracts management process.
- Automated Email Invoicing: Invoices are automatically sent to families, eliminating the need to print and send invoices manually (or via mail house).
- Automatic payments with email reminders: Eliminate hours of manual payment processing for your business office.
- Blackbaud-managed payer contact center: A professional call center reduces calls for questions and support while improving the families’ experience.
- Direct posting to the general ledger: Integration with Blackbaud Financial Edge NXT eliminates cumbersome and error-prone manual data entry and/or csv exports/imports.
- Customized reporting and dashboards: Get Head and Board-ready reports in minutes.
3. Modern, secure, cloud solution.
Blackbaud Tuition Management is hosted on a modern cloud infrastructure and maintains bank-level standards in security. Protecting the privacy of the school and payer financial information is our highest priority. We maintain physical, electronic, and procedural safeguards to protect your personal data and reduce manual, intensive IT processes. Regular updates enhance capabilities while eliminating the need for customers to perform software updates or patches.
- Single platform payment processing: All payments are kept in one system eliminating duplicate data entry.
- Automated software updates: New functionality enhancements and security settings are applied automatically.
- Bank-level assurance: FDIC-insured custodial accounts for professional liability, employee theft, cybersecurity, and general insurance protection.
- Payment Card Industry-Data Security Standard (PCI-DSS) compliant.